Ticket Delivery Information

Delivery Methods

What Should I Expect If I Choose To Get My Tickets By Mail?

Standard Mail Delivery

The cost of Standard mail is included in the Order Processing Fee.
If you select to have your tickets mailed by Standard Mail, you should receive your tickets at least 10 working days after your order was placed. If you do not receive your tickets within 15 working days after your order was placed, please contact us. The California Mid-State Fair Box Office mails tickets via the U.S. Postal Service and can be mailed within the United States or Canada. For all other orders, please contact us at 1-800-909-3247.

Priority Mail Delivery

The cost of Priority Mail Delivery is an additional fee of $16.00.
If you select to have your tickets sent Priority Mail Delivery, delivery is offered for locations within the CONTINENTAL UNITED STATES ONLY. Expedited orders are shipped the next business day AFTER your order is received, and will typically reach you on the third business day. The California Mid-State Fair Box Office cannot guarantee the use of a particular courier, transit time(s) or delivery date(s).

What Should I Expect If I Choose To Pick Up My Tickets At Will Call?

The cost of Will Call Pick-Up is included in the Order Processing Fee.Will Call is usually offered when standard mail delivery is no longer available. This can occur typically ten (10) days prior to the event. To pick up your tickets, visit the Box Office Will Call Window, located at the left (north) side of the Main Fairgrounds entrance, and present a photo ID and the Confirmation Paperwork. For security reasons, only the person’s name on the account can pick up tickets.

What Should I Expect If I Choose Print @ Home?

The cost of Print @ Home is an additional fee of $ 2.50 per line item.The California Mid-State Fair is offering a new delivery option – Print @ Home. Your Print @ Home tickets are delivered directly to you via e-mail as a PDF attachment. You must open the attachment and print your tickets anytime prior to arrival to the show.
PLEASE NOTE: AT THIS TIME, PRINT @ HOME IS NOT A DELIVERY METHOD OPTION WHEN PURCHASING PRE-SALE ONE DAY ADMISSION TICKETS. ADMISSION TICKETS MUST BE MAILED.

What are the benefits of choosing Print @ Home?

Convenience. You get your tickets right away, without out waiting for mail delivery or in Will Call lines.The exception, on sales dates, tickets will be forwarded by the next business day after the on sale.
Convenience. You can print them at anytime. No more worrying about misplacing your tickets! Convenience. You can forward them to others in your party who will be attending the show so that they can print out their own tickets and meet you at your seats. Convenience. With the new access management system at the Grandstand Gates, all you need to do is place the bar code printed on your Print @ Home ticket under the scanner at the gate and enter.

How does it work?

Your Print @ Home tickets are delivered to you via email as an attachment. When you select Print @ Home as your delivery method during purchase, you’ll receive two (2) emails from us. First, will be your order confirmation and this email only confirms your order with us and is not and cannot be used as entry. The second email you receive from us will contain your Print @ Home tickets, as a PDF attachment. You must open the attachment and print out the ticket(s) for entry.

What hardware or software do I need for Print @ Home?

All you need is the following:

-Printer – any ink-jet or laser printer (color or black & white) with a resolution of 300 dpi or more will be able to print your tickets at home (check your printers manual if you are unsure)

-Standard 8.5” x 11” plain white paper

-Adobe Acrobat Reader 4.0 or higher. If you don’t have it, you can download it for free.

Will my Print @ Home ticket be accepted for entry into the event?

YES! The ticket that is printed through your printer is a valid, legitimate ticket. Once you print it, make sure that you keep it in a SAFE place and treat it as if you would any other ticket.

What if I don’t receive my Print @ Home tickets via email?

What if I print my ticket more than once or photocopy my ticket?

Your Print @ Home ticket will be scanned at the gate for entry into the venue. Barcodes can be scanned only once and then they become invalid.SO…. the FIRST Print @ Home ticket that is scanned will be permitted into the venue. If others copies were printed, of your Print @ Home ticket, they will become invalid and entry will not be permitted into the venue.

What if I have printing problems?

Check to make sure you have Adobe Acrobat Reader 4.0 (free) or higher. Make sure your printer is on and the cables are connected to your computer. Make sure your computer has enough memory available, try closing any unnecessary programs

What if the background information prints but the ticket information (section, row, seat) does not?

Try this: Open the .pdf file in Adobe Acrobat Reader, select “File”, then “Print” from the top menu, in the printer window, check the box that states “Print As Image”, and then click “Okay”

What if I get disconnected or experience other problems while using Print @ Home?

If you haven’t received your tickets yet –go to your CMSF Account and check your order. Log into your account, choose “Re-Issue Tickets”, and follow the directions provided. If your order is not in your account, contact us for help and have your confirmation number available. If you have received your tickets, but they did not print correctly-open the attachment that came with your email. Save the attachment to your hard drive and try to print your tickets again. Still unable to print? Contact us for help.

What do I do with the copies of my ticket that printed incorrectly?

After you have printed your ticket(s) successfully, destroy all other copies.

How do you contact us?

You can reach us by e-mail: tickets@midstatefair.com
You can reach us by phone: 1-800-909-3247

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